Rezultati

1

Customer care : how to create an effective customer focus /

od Cook, Sarah.
Izdano 2000

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2

Key customers : how to manage them profitably /

od McDonald, Malcolm., Rogers, Beth., Woodburn, Diana.
Izdano 2000

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3

The new pioneers : the men and women who are transforming the workplace and marketplace /

od Petzinger, Thomas, Jr.
Izdano 2000

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4

Key customers : how to manage them profitably /

od McDonald, Malcolm., Rogers, Beth., Woodburn, Diana.
Izdano 2001

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5

Customer service : building successful skills for the twenty-first century /

od Lucas, Robert W.
Izdano 2005

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6

Creating powerful brands in consumer, service and industrial markets /

od De Chernatony, Leslie., McDonald, Malcolm.
Izdano 1998

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7

Create high impact business presentations /

od Kupsch, Joyce., Graves, Pat R.
Izdano 1998

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8

Managing customer value : creating quality and service that customers can see /

od Gale, Bradley T.
Izdano 1994

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9

From brand vision to brand evaluation : the strategic process of growing and strengthening brands /

od De Chernatony, L.
Izdano 2006

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10

The Silicon Valley way : discover the secret of America's fastest growing companies /

od Sherwin, Elton B., Jr.
Izdano 1998

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11

How customers think : essential insights into the mind of the market /

od Zaltman, Gerald, 1938-
Izdano 2003

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