Rezultati

1

Turbulent change : every working person's survival guide /

od Garber, Peter R.
Izdano 1999

Knjiga

2

Best practices : building your business with customer-focused solutions.

od Hiebeler, Robert., Kelly, Thomas B., Ketteman, Charles.
Izdano 1998

Knjiga

3

The loyalty link : how loyal employees create loyal customers /

od Maccarthy, Dennis G.
Izdano 1997

Knjiga

4

Working in partnership : best practice in customer-supplier relations /

od Burnes, Bernard., Dale, Barrie.
Izdano 1998

Knjiga

5

Call Center Praxis : den telefonischen Kundenservice erfolgreich organisieren /

od Wiencke, Wolfgang., Koke, Dorothee.
Izdano 1997

Knjiga

6

Managing by measuring : how to improve your organization's performance through effective benchmarking /

od Czarnecki, Mark T.
Izdano 1999

Polni tekst

Knjiga

7

How to get the most out of trade shows /

od Miller, Steve.
Izdano 1997

Knjiga

8

The new marketing paradigm : integrated marketing communications /

od Schultz, Don E., Tannenbaum, Stanley I., Lauterborn, Robert F.
Izdano 1994

Knjiga

9

The experience economy : work is theater & every business a stage /

od Pine, B. Joseph II., Gilmore, James H.
Izdano 1999

Knjiga

10

Job satisfaction : application, assessment, cause, and consequences /

od Spector, Paul E.
Izdano 1997

Knjiga

11

Creative strategy in direct marketing /

od Jones, Susan K.
Izdano 1998

Knjiga

12

Integrated marketing communications : [pulling it together & making it work] /

od Schultz, Don E., Tannenbaum, Stanley I., Lauterborn, Robert F.
Izdano 1993

Knjiga

13

Business to business direct marketing : proven direct response methods to generate more leads and sales /

od Bly, Robert W.
Izdano 1998

Knjiga

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