TQM for sales and marketing management /

od Cortada, James W.
Izdano 1993

TQM for information systems management : quality practices for continuous improvement /

od Cortada, James W.
Izdano 1995

EDP costs and charges /

od Cortada, James W.
Izdano 1980

The McGraw-Hill encyclopedia of quality terms & concepts : [the most comprehensive collection of quality management terms and concepts available anywhere] /

od Cortada, James W., Woods, John A.
Izdano 1995