Total customer service : the ultimate weapon /

od Davidow, William H.
Izdano 1989

Total customer service : the ultimate weapon /

od Davidow, William H., Uttal, Bro.
Izdano 1990

The virtual corporation : structuring and revitalizing the corporation for the 21st century /

od Davidow, William H., Malone, Michael S.
Izdano 1992