A study of relationship between quality of insurance services and reputation of insurance companies /

The highest possible quality of service in the whole process of service provision is an important competitive advantage for an organization, and it has a long-term impact on the positive reputation of the organization. This is confirmed with a study of 200 Slovenian users of insurance services. We h...

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Bibliografske podrobnosti
Main Authors: Šebjan, Urban. (Author), Tominc, Polona. (Author)
Format: Book Chapter
Jezik:English
Teme:
Sorodne knjige/članki:Vsebovano v: Indian journal of applied research
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