Podobne knjige/članki

• Conducting the reference interview : a how-to-do-it manual for librarians /
  od: Ross, Catherine Sheldrick., et al.
  Izdano: (2002)
• The development of reference services : through academic traditions, public library, practice and special librarianship /
  od: Rothstein, Samuel.
  Izdano: (1955)
• Grogan's case studies in reference work.
  od: Grogan, Denis.
  Izdano: (1987)
• Using the Internet as a reference tool : a how-to-do-it manual for librarians /
  od: Sauers, Michael P.
  Izdano: (2001)
• The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments /
  od: Kovacs, Diane Kaye.
  Izdano: (2007)