Quality management for organizational excellence : introduction to total quality /
This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include global competitiveness, strategic management, quality culture, employee empowerment, leadership, teamwork, communication, and education and...
Shranjeno v:
Main Authors: | , |
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Format: | Knjiga |
Jezik: | English |
Izdano: |
Upper Saddle River (New Jersey) :
Pearson Education International,
cop. 2010.
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Izdaja: | 6th ed., international ed. |
Teme: | |
Oznake: |
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