Let users judge the quality of faculty library services /
The introduction stresses the role of the library in the environment and the importance of marketing thinking in the management practice of libraries. The main characteristics of library services as well as the importance and the definition of the perceived quality of services are dealt with. Reveal...
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Main Authors: | , |
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Format: | Book Chapter |
Jezik: | English |
Teme: | |
Sorodne knjige/članki: | Vsebovano v:
New library world |
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