Management issues in e-business implementation: what do matter and when
The implementation projects of e-business systems are strategic and complex projects. They require substantial resources, and yet, the success is not guaranteed. Organizations must try to minimize risks by focusing on critical success factors (CSFs) of e-business implementation. We have researched d...
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| Main Authors: | , , |
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| Format: | Book Chapter |
| Jezik: | English |
| Teme: | |
| Sorodne knjige/članki: | Vsebovano v:
Asia and the changing global economy |
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| Izvleček: | The implementation projects of e-business systems are strategic and complex projects. They require substantial resources, and yet, the success is not guaranteed. Organizations must try to minimize risks by focusing on critical success factors (CSFs) of e-business implementation. We have researched different viewpoints of e-business implementation CSFs. The paper presents an overview of some of existing e-business implementation models and analyses research about e-business implementation CSFs. We have identified fifteen CFSs: top management support and involvement, clear goals, objectives and scope, compatibility with existing infrastructure, market forces (competitors,partners,.), competencies of internal users, government support, strategy, business process reengineering (BPR), change management, consultants, excellent project management, firm size, project champion, effective communication, minimal customization. Identified CSFs are discussed and linked to the e-business implementation process. We are persuaded that linking of e-business implementation CSFs to an e-business implementation process is crucial to improve success of e-business projects and to enhance the knowledge about management issues of e-business implementations. |
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| Fizični opis: | Str. 894-905. |
| Bibliografija: | Bibliografija: str. 902-903. |
| ISBN: | 0969944039 |