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Yes! on demand : how to create winning, customized library service /

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Bibliografske podrobnosti
Glavni avtor:	Middleton, Kathy L. (Author)
Format:	Knjiga
Jezik:	English
Izdano:	Santa Barbara (California) ; Denver (Colorado) : Libraries Unlimited/ABC-CLIO, cop. 2017.
Teme:	Libraries > Customer services. Public services (Libraries) Library employees > In-service training. Public libraries > United States > Administration. Customer services > United States > Case studies. Splošne knjižnice > Uporabniki > Knjižnične storitve. vodenje > referenčno delo > zadovoljstvo uporabnikov > knjižnice > kadri > izobraževanje > personalizirane storitve > primeri
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