Rezultati

1

Qualitätsmanagement für Dienstleistungen : Grundlagen, Konzepte, Methoden : mit 155 Abbildungen /

od Bruhn, Manfred.
Izdano 2003

Knjiga

2

Sailing through Six Sigma : how the power of people can perfect processes and drive down costs : a pacePILOT guide /

od Brassard, Michael, 1953-, Ritter, Diane.
Izdano 2001

Polni tekst

Knjiga

3

Getting started in six sigma : [comprehensive coverage : a practical working guide : a step-by-step guide to striving for perfection in an imperfect world] /

od Thomsett, Michael C., 1948-
Izdano 2005

Knjiga

4

Achieving quality through continual improvement /

od Burrill, Claude W., Ledolter, Johannes.
Izdano 1999

Knjiga

5

Quality management /

od Gitlow, Howard S., 1947-, Oppenheim, Alan J., Oppenheim, Rosa., Levine, David M., 1946-
Izdano 2005

Knjiga

6

ISO 9000 quality systems handbook : completely revised in response to ISO 9000:2000 /

od Hoyle, David, 1944-
Izdano 2004

Knjiga

7

Total quality project management for the design firm : how to improve quality, increase sales, and reduce costs /

od Stasiowski, Frank A., Burstein, David.
Izdano 1994

Knjiga

8

The development and management of visitor attractions /

od Swarbrooke, John.
Izdano 2000

Polni tekst

Knjiga

9

Strategies for quality improvement : TQM, reengineering, and ISO 9000 /

od Costin, Harry Ivan.
Izdano 1999

Knjiga

10

Economics of environmental management /

od Kolk, Ans.
Izdano 2000

Polni tekst

Knjiga

11

ISO 9001 for small businesses : what to do : advice from ISO/TC 176 /

Izdano 2002

Knjiga

12

The management and control of quality /

od Evans, James Robert, 1950-, Lindsay, William M.
Izdano 2005

Knjiga

13

Qualitätsmanagement von A bis Z : Erläuterung moderner Begriffe des Qualitätsmanagements /

od Kamiske, Gerd F., Brauer, Jörg-Peter.
Izdano 1995

Knjiga

14

Benchmarking : Leitfaden für die Praxis /

od Siebert, Gunnar., Kempf, Stefan.
Izdano 1998

Knjiga

15

Produktionswirtschaft - Controlling industrieller Produktion.

od Hahn, Dietger., Laßmann, Gert.
Izdano 1999

Polni tekst

Knjiga

16

Management fads and buzzwords : critical-practical perspectives /

od Collins, David V.
Izdano 2000

Polni tekst

Knjiga

17

Handbook of logistics and supply-chain management /

Izdano 2001

Polni tekst

Knjiga

18

Management ljudskih potencijala /

od Bahtijarević-Šiber, Fikreta, Prof. Dr.
Izdano 1999

Knjiga

19

Service design for Six Sigma : a road map for excellence /

od El-Haik, Basem., Roy, David M., 1955-
Izdano 2005

Knjiga

20

Product management : value, quality, cost, price, profit and organization /

od Cook, Harry E.
Izdano 1997

Knjiga

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