Rezultati

1

Internationale Dienstleistungskompetenzen : Erfolgsstrategien für die europäische Hotellerie /

od Frehse, Jörg.
Izdano 2002

Thesis Knjiga

2

Quality service : what every hospitality manager needs to know /

od Martin, William B.
Izdano 2002

Knjiga

3

Hotelmanagement /

od Henschel, Karla.
Izdano 2001

Knjiga

4

Hotel/motel operations : an overview /

od Weissinger, Suzanne Stewart.
Izdano 2000

Knjiga

5

Marketing for hospitality and tourism /

od Kotler, Philip, 1931-, Bowen, John T., 1948-, Makens, James C.
Izdano 2003

Polni tekst

Knjiga

6

Mjerenje kvalitete usluga u hotelskoj industriji - atributivni pristup : doktorska disertacija /

od Marković, Suzana, 1969-
Izdano 2003

Thesis Knjiga

7

Recursos humanos en turismo : un nuevo paradigma = Human resources in tourism = Towards a new paradigm /

Izdano 2002

Conference Proceeding Knjiga

8

The guide to successful destination management /

od Schaumann, Pat.
Izdano 2005

Polni tekst
Polni tekst
Polni tekst

Knjiga

9

Handbook of marketing research methodologies for hospitality and tourism /

od Nykiel, Ronald A., Dr.
Izdano 2007

Knjiga

10

Marketing of tourism experiences /

Izdano 2010

Knjiga

11

Welcome to hospitality ... an introduction /

od Chon, K. S., Sparrowe, Raymond T., 1949-
Izdano 2000

Knjiga

12

Advertising in tourism and leisure /

od Morgan, Nigel., Pritchard, Annette.
Izdano 2000

Polni tekst

Knjiga

13

The globalization of tourism and hospitality : a strategic perspective /

od Knowles, Tim., Diamantis, Dimitrios., El-Mourhabi, Joudallah Bey.
Izdano 2001

Knjiga

14

Consumer psychology of tourism, hospitality and leisure.

Izdano 2001

Conference Proceeding Knjiga

15

Introduction to management in the hospitality industry /

od Powers, Thomas F., Barrows, Clayton W.
Izdano 2003

Knjiga

16

Benchmarking in tourism and hospitality industries : the selection of benchmarking partners /

od Wöber, Karl W.
Izdano 2002

Knjiga

17

The international hospitality industry : structure, characteristics and issues /

Izdano 2003

Knjiga

18

Environmental management in the hospitality industry : a guide for students and managers /

od Webster, Kathryn.
Izdano 2000

Knjiga

19

International encyclopedia of hospitality management /

Izdano 2005

Knjiga

20

Knowledge sharing and quality assurance in hospitality and tourism /

Izdano 2006

Knjiga

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