Resolving complaints in online shopping /
Companies have much to gain by handling complaints rather than trying to avoid them. Effective resolving complaints can improve customer retention, promote a positive company image and boost profitability. In some situations, a satisfied complainant may end up being more loyal than a customer who ha...
Shranjeno v:
| Glavni avtor: | |
|---|---|
| Format: | Book Chapter |
| Jezik: | English |
| Teme: | |
| Online dostop: | http://emit.kcbor.net/Emit%20clanci%20za%20sajt/EMIT%20Vol2%20No3/Resolving%20complaints%20in%20online%20shopping.pdf |
| Sorodne knjige/članki: | Vsebovano v:
Economics management information technology |
| Oznake: |
Označite
Brez oznak, prvi označite!
|
Vzdrževanje sistema
Trenutno vzdržujemo knjižnični informacijski sistem.
Informacije o zalogi so trenutno nedostopne. Opravičujemo se za nevšečnosti in vas prosimo da nas ponovno kontaktirate: