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How to win customers : using customer service for a competitive edge /

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Bibliografske podrobnosti
Glavni avtor:	Horovitz, Jacques.
Format:	Knjiga
Jezik:	English
Izdano:	London : Pitman, 1990.
Teme:	servisi > potrošnik > konkurenca > trženje > strategija trženja
Oznake:	Označite Brez oznak, prvi označite!

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