Market-based management : strategies for growing customer value and profitability /

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Bibliographic Details
Main Author: Best, Roger J., 1945- (Author)
Format: Book
Language:English
Published: Upper Saddle River, N.J. : Prentice Hall, cop. 2004.
Edition:3rd ed.
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Description
Physical Description:XXV, 401 str. : ilustr., graf. prikazi, tabele ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0131211935