Bilaketaren emaitzak

1

Qualitätsmanagement für Dienstleistungen : Grundlagen, Konzepte, Methoden : mit 155 Abbildungen /

nork Bruhn, Manfred.
Argitaratua 2003

Liburua

2

Sailing through Six Sigma : how the power of people can perfect processes and drive down costs : a pacePILOT guide /

nork Brassard, Michael, 1953-, Ritter, Diane.
Argitaratua 2001

Testu osoa

Liburua

3

Sailing through Six Sigma how the power of people can perfect processes and drive down costs : a pacePILOT guide : E-book CD : version 2.0, November 2002 /

nork Brassard, Michael, 1953-, Ritter, Diane.
Argitaratua 2002

Testu osoa

Software eBook

4

Mjerenje kvalitete usluga u hotelskoj industriji - atributivni pristup : doktorska disertacija /

nork Marković, Suzana, 1969-
Argitaratua 2003

Thesis Liburua

5

The management and control of quality version 1.0 /

nork Evans, James Robert, 1950-, Lindsay, William M.
Argitaratua 2005

Software eBook

6

Student CD-ROM to accompany Quality management

nork Gitlow, Howard S., 1947-, Oppenheim, Alan J., Oppenheim, Rosa., Levine, David M., 1946-
Argitaratua 2005

Software eBook

7

Getting started in six sigma : [comprehensive coverage : a practical working guide : a step-by-step guide to striving for perfection in an imperfect world] /

nork Thomsett, Michael C., 1948-
Argitaratua 2005

Liburua

8

Transport and tourism /

nork Page, Stephen, 1963-
Argitaratua 1999

Testu osoa

Liburua

9

Achieving quality through continual improvement /

nork Burrill, Claude W., Ledolter, Johannes.
Argitaratua 1999

Liburua

10

Quality management /

nork Gitlow, Howard S., 1947-, Oppenheim, Alan J., Oppenheim, Rosa., Levine, David M., 1946-
Argitaratua 2005

Liburua

11

ISO 9000 quality systems handbook : completely revised in response to ISO 9000:2000 /

nork Hoyle, David, 1944-
Argitaratua 2004

Liburua

12

Total quality project management for the design firm : how to improve quality, increase sales, and reduce costs /

nork Stasiowski, Frank A., Burstein, David.
Argitaratua 1994

Liburua

13

Quality - a challenge for tourism : Madrid, Spain, 18-19 April 1994 = Le qualite - un defi pour le tourisme : Madrid (Espagne), 18-19 avril 1994 = La calidad, un reto para el turis...

Argitaratua 1997

Liburua

14

Qualitative methods in social work research : challenges and rewards /

nork Padgett, Deborah K.
Argitaratua 1998

Liburua

15

The development and management of visitor attractions /

nork Swarbrooke, John.
Argitaratua 2000

Testu osoa

Liburua

16

Normativno regulisanje kvaliteta /

Argitaratua 1985

Liburua

17

Strategies for quality improvement : TQM, reengineering, and ISO 9000 /

nork Costin, Harry Ivan.
Argitaratua 1999

Liburua

18

Economics of environmental management /

nork Kolk, Ans.
Argitaratua 2000

Testu osoa

Liburua

19

Prenos inovacij - vpliv kadrovsko-organizacijske kakovosti : primer kreditov za zmanjšanje onesnaževanja zraka = Transfer of inovations - the effect of human resources and organisa...

nork Šeme, Tanja, 1948-, Kejžar, Ivan, 1935-

Liburu kapitulua

20

Quality of service : making it really work /

nork Edvardsson, Bo., Thomasson, Bertil., Øvretveit, John.
Argitaratua 1994

Liburua

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